OneHomeschool Inc. (“OneHomeschool”, “we”, “us”) provides a homeschool management service for parents and guardians on the web at onehomeschool.com and in our iOS and Android apps (the “Service”). This policy explains what personal information we collect, how we use and share it, how long we keep it, and the choices you have. By using the Service you agree to it.
Information we collect
- Account information you provide: your name, email address, and password (stored only as a hash), an optional profile photo, and your household name. If you sign in with Google or Apple, the name and email the provider shares with us.
- Information about your children that you enter: a first name, grade level, an optional photo, and the school records you keep in the Service. We do not ask for or store a child’s age or date of birth.
- Payment information: subscriptions bought on our website are processed by a payment processor. Your card number never reaches our servers; we keep only a payment token, your plan, transaction amounts and dates, and the card brand and last four digits for receipts. Subscriptions bought in our iOS app are processed by Apple: we receive, through the provider that manages these subscriptions for us, your plan, Apple’s transaction identifiers, amounts and dates, and when the subscription renews, lapses or is refunded, linked to your household. We never receive your Apple Account details or how you paid Apple.
- Technical information collected automatically: device type, operating system, app version, IP address, timestamps, the screens and endpoints you use, error and crash reports, and, if you turn on notifications, a device push token. In our apps this information is associated with your user ID, never with a child.
We use only the cookies and browser storage needed to keep you signed in and to remember a referral code if you arrived through a referral link. We do not use advertising cookies or cross-site tracking.
How we use it
To provide, secure, support, and improve the Service; to process payments; to send you transactional email (such as verification codes and password resets) and any notifications you turn on; and to comply with law and enforce our Terms of Service.
We may use automated tools, including third-party AI services, to check content you submit for abuse and, for features you turn on, to prepare material from your household’s records. Nothing that identifies a child is sent to them, and they process the content only to return a result to us, never to train their models.
We do not sell personal information, do not show advertising, and do not share personal information with anyone for their own marketing.
Who we share it with
Only with the service providers that run the Service for us, each bound to use the information solely to provide their service to us: cloud hosting and storage in the United States, payment processing, management of subscriptions bought in our iOS app, email delivery, push notification delivery, analytics and error monitoring, and automated content review and processing. We may also disclose information when required by law or to protect the rights and safety of our users, as part of a merger or sale of the business (this policy would continue to apply), or at your direction.
Children’s privacy
The Service is for parents and guardians. Children cannot create accounts. Any information about a child exists because a parent entered it, and creating a child profile is the parent’s consent to our handling of that information as described here. A parent may let a child use a restricted, parent-managed mode on the parent’s own account; that mode does not create an account for the child and records only the activity the parent set it up for. Parents can view, edit, or delete a child’s information at any time, and deleting the household deletes every child profile in it. We intend these practices to be consistent with the Children’s Online Privacy Protection Act (COPPA). If you believe a child has given us information directly, contact us and we will delete it.
How long we keep it
For as long as your account exists, including while a subscription has lapsed, so your records are there when you return. When you delete your account, your data is removed from our systems immediately and from encrypted backups within 35 days. We keep payment and tax records, and minimal security logs, for as long as the law or fraud prevention requires.
Your rights and choices
You can review and update your account, edit or delete any child profile, cancel your subscription, and delete your account and all of its data in Settings, on the web and in the apps, or by emailing us from your account address. Deleting the last parent account in a household deletes the household. See Account deletion for the steps.
Depending on where you live, you may also have the right to access, correct, or receive a copy of the personal information we hold about you, and to appeal a decision we make about a request. Because we do not sell personal information or use it for targeted advertising or profiling, there is nothing to opt out of, and a Global Privacy Control signal changes nothing about how the Service treats you. To exercise any right, contact us; we will verify your identity and respond within the time the law requires.
Security and location
We protect your information with encryption in transit and at rest, hashed passwords, isolation between households, and access controls on our systems. No method of storage or transmission is completely secure, and we will notify you as the law requires if a breach affects your data. The Service is hosted in the United States; using it from elsewhere means your information is transferred there.
Changes
If we make a material change to this policy, especially one affecting children’s information, we will notify you by email or in the Service before it takes effect and update the date above.