Skip to main content
OneHomeschool

Legal

Delete Your Account

Last updated: July 12, 2026

You can delete your OneHomeschool account, and the data that goes with it, at any time, directly in the app. You do not need to contact us first.

Delete in the app

Web (onehomeschool.com)

  1. Sign in and open Settings.
  2. Go to the Security tab.
  3. In Danger Zone, choose Delete account, type DELETE to confirm, and verify your identity when prompted.

Mobile app (iOS & Android)

  1. Open Settings in the app.
  2. Go to Security.
  3. Choose Delete account and follow the confirmation steps.

What gets deleted

  • Your user account (login, profile, personal information).
  • If you are the only parent/administrator of your household: the entire household is permanently deleted, including all child profiles and their records (schoolwork, grades, attendance, transcripts), uploaded files, and settings, and any active subscription is canceled.
  • If your household has other administrators: only your own login and personal data are deleted; the household and its records remain with the other administrators.

Deleting some of your data

You do not have to close your account to remove data. In the app, under Settings, you can:

  • Delete a student, which removes that child’s profile and their records (schoolwork, grades, attendance) while your account and the rest of your household stay as they are.
  • Remove another parent or administrator from your household.
  • Delete a photo you uploaded, including a student’s picture.
  • Delete individual records as you go: grades, chores, calendar entries and holidays.

These deletions take effect on the same terms as an account deletion below: removed from our production systems immediately, with residual copies ageing out of encrypted backups within the same period.

If you would rather we did it, email support@onehomeschool.com from the email address on your account and tell us what you want removed. We will verify the request first.

Timeframe

Deletion takes effect immediately: your data is removed from our production systems as soon as you confirm. Residual copies in encrypted backups age out of our backup rotation within a limited period (currently up to 35 days). Payment and tax records that the law requires us to keep are retained for their legally required period. See our Privacy Policy.

Prefer email?

If you can’t access the app, email support@onehomeschool.com from the email address on your account and ask us to delete it. We will verify the request and delete the account for you.